Troubleshooting Open With Explorer.
Server Side
make sure of those steps
1. Desktop Experience Feature should be enabled for sure. (see the pic below)
2. WebClient service was disabled in Server 2008 R2. This service should be running to modify any internet based files.
3. The sharepoint site should be under Trusted Sites in IE Settings.
2. WebClient service was disabled in Server 2008 R2. This service should be running to modify any internet based files.
3. The sharepoint site should be under Trusted Sites in IE Settings.
Client Side
There are two very common issues when attempting to use the Open with Explorer feature.1) The first is the easiest to solve.
Grayed Out Open with Explorer Button -->> Solution You are not using Internet Explorer :)
2) The more common and difficult issue encountered when attempting to ‘Open with Explorer’ is the following:
“Your client does not support opening this list with Windows Explorer”
This error can be received for many reasons, and sometimes no reason
at all. Below are several troubleshooting steps which can be taken in an
attempt to resolve this issue. After completing the steps in teach fix,
retry the 
button.A. Try Again
In some instances, when you click the action will give an error on the first attempt, but will work the second time. Simply try clicking the button again and confirm whether it opens or not. B. Restart WebClient Service
a) Click Start > Runb) Enter ‘services.msc’
c) Find the WebCient service and select Restart
C. Check Internet Explorer Version
Windows XP – 2008R2: Make sure you are using Internet Explorer version 7.0 through 9.0, in 32-bit mode. The 64-bit mode will not work with the feature.Windows 7: Internet Explorer 10 is not yet compatible with the
feature. You will need to revert to Internet Explorer 9.Windows 8: Internet Explorer 10 is compatible, so you should not have an issue with this OS and browser version combination.
D. Add to Trusted Sites
a) Open Internet Explorer and click ‘Tools’ or
to get to ‘Internet options’b) Select the ‘Security’ tab
c) Click on ‘Trusted Sites’
d) Ensure
is uncheckede) Click ‘Sites’
f) Add your intranet/internet site:
E. Lower UAC Setting
The User Account Control must be set to the lowest setting in order for
to function. Instructions for modifying the UAC are available here:http://technet.microsoft.com/en-us/library/cc709691(v=ws.10).aspx#BKMK_S3
F. Set Internet Explorer to Automatic Logon
a) Open Internet Explorer and click ‘Tools’ or to get to ‘Internet options’b) Select the ‘Security’ tab
c) Click on
d) Scroll to the bottom, and change the ‘User Authentication – Logon’ setting to:
Automatic Logon with user & password.
